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Re: New icon showing up in macOS dock

New icon showing up in macOS dock

ianmh
Helpful | Level 6
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Today, a Dropbox icon appeared in my dock that wasn't there before.  Does anyone know a way to disable it and go back to the old behavior, where the only Dropbox UI was the menu item?

39 Replies 39

BenDBX
Community Manager
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Hi Everybody,

 

We have resolved this issue. Quit and relaunch your Dropbox app to remove the icon from your dock. In some cases, caching issues require a second quit and relaunch. Please let us know if this issue persists and I will pass that information onto the appropriate team.

 

Regards,

Ben

jaohar
Helpful | Level 7
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Thank you, this is resolved for me. Had to restart Dropbox twice as suggested. Version number is the same.

rvawt172
Explorer | Level 3
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Fixed for me as well (after a second restart). Thank you!

Bluestraw
New member | Level 2
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FIxed for me too (after 2 restarts). Thanks for the quick resolution here.

scottorchard
Explorer | Level 4
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This worked for me too, thank you! Two restarts of the app and everything is back to normal. Appreciate the quick resolution!

Scott S.77
Helpful | Level 6
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No luck on my end. I restarted Dropbox three times and still had the dock icon.

 

I just restarted my Mac, and it's still there. 😞

alan91
New member | Level 2
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Yes, like everyone else took 2 restarts. Glad the bug is fixed.

ianmh
Helpful | Level 6
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Sure, that sounds good, thanks.

ianmh
Helpful | Level 6
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It worked!  Thanks for the quick fix!

Scott S.77
Helpful | Level 6
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I still have the icon in my dock.

 

Is there anything else I can do?

Need more support?