Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Today, a Dropbox icon appeared in my dock that wasn't there before. Does anyone know a way to disable it and go back to the old behavior, where the only Dropbox UI was the menu item?
It keeps reappearing. Please can it not appear in the first place?
Hey @beeflin, this should be resolved now.
Can you reboot your compute and/or quit and relaunch the app and let us know how it goes?
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
So far so good, but it has reappeared several times recently. I'll let you know if and when it does so again. Thank you.
Still no luck. Do I need to uninstall Dropbox entirely?
Did you reboot your computer and the desktop app as advised earlier @Scott S.77 ?
If so, you could reinstall the app and let us know how it goes.
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
Yes, I have restarted the app and my computer multiple times.
I've shut down Dropbox for now. When I have more time I'll deal with reinstalling it.
Hi, I've tried the various solutions mentioned in this thread but the are not working for me.
Ventura 13.3.1
Dropbox v172.4.7555
I've tried:
1). Closing the app and restarting it numerous times.
2). Downloading Dropbox and installing it again.
3). Rebooting, closing and restarting the app.
Still have the dropbox icon in the Dock.
I'm having the same issue on the same version. It never used to be stuck in my dock, but now it is. No combo of rebooting, restarting dropbox, etc solves this issue.
It hasn't happened for days now, so it may have been solved by the official fix above.
HI all, I just wanted to mention that this should be resolved with the latest, stable version of the desktop app.
For anyone who hasn't been updated to that version yet, you can find it here.
Let us know of any updates!
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!