Permissions Error upon Upgrade to Mac Monterey

[jvfederico]

I just updated to Mac OS Monterey on my MacBook Pro (Mid 2015) and now Dropbox doesn't work anymore. Specifically, I get an error message saying that Dropbox can't start because, "This is usually because of a permissions error." I tried uninstalling and reinstalling, I tried the advanced uninstall, I tried fixing permissions in the Dropbox app, and I tried ensuring that my user has the proper "read/write" access and nothing has worked. I would be super grateful to anyone who can help. 

Best,
Joseph Federico

[Nancy]

Welcome aboard our Community, @mikafox!

Since I understand that there’s a part of your error message that may be missing, can you send me a screenshot of the full error log perhaps, so that I can take a look? 

Besides that, I'd like you to clarify what's your device's exact OS.

Give me a shout, when you’ve got more info.

[mikafox]

Thank you for reaching out!  Attached is the full error message code.

I'm running macOS Monterey v12.3.
I have reinstalled dropbox and can see that it is enabled in both the Accessibility and Full Disk Access panels now, but I still get the error message that it cannot start and a link to this error message.

Thank you for your continued help!

- Michelle

[Nancy · Accepted solution]

Thanks for sending over the requested screenshot, Michelle!

Have you tried to perform an advanced reinstall, by any chance? 

If not, please give that a go and let me know how it goes.

Cheers.

[mikafox]

The advanced reinstall worked - I'm back up and running.  

Thank you SO much, Nancy!  Your advice was so greatly appreciated!

[Nancy]

I’m really happy to hear this, Michelle!

I’ll be around the Community, if you need something else.

[mikafox]

Thank you! ❤️