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Pop-up window requires "please don't show again" option

Pop-up window requires "please don't show again" option

LHM1
Helpful | Level 6

Each time I delete an online-only file, I get a pop-up window saying:

"This file will be deleted from your Dropbox account. Online-only items won't be moved to your Trash, but recently deleted items can be restored on dropbox.com".
Can you PLEASE add a "do not show message again" option? I have many online-only files and I like to purge them every now and then. In this day and age, we shouldn't have to keep clicking on "Delete" each time that window pops up. Users do not need to see it every single time.

Thanks.

5 Replies 5

Megan
Dropbox Staff

Hi @LHM1, I hope you're doing well!

 

You should be able to have the option to not show again, or to replicate the same action for all of your files. Which OS are you using at the moment? 

 

Could you also send me a screenshot of what you see on your end, when you try to purge an online-only file?

 

Keep me posted!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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LHM1
Helpful | Level 6

Ah, thank you, Megan!

I'm on a MacBook Air, M1 and am running Mac OS Ventura version 13.0.1.

When this happens, I'm in Finder (not on the web version) and I delete an online-only file.

Here is the image I get. There is no option to click "don't show again". 

If you can fix this, that would be amazing, thanks! 🙂 

Screenshot 2023-01-09 at 11.43.01 am.png

 

 

p.s. I contacted Dropbox support and they said: 

"...So as I understand you would like to turn off notifications that appear when you delete online-only files. Rest assured I will do my best to help you with this. Unfortunately there is no option to disable this notification for now....
The best way to have your idea reviewed by our development team is to visit our Share an Idea board. This board allows you to post new ideas or add your vote to existing ideas from other users. Share your ideas here...."

Hannah
Dropbox Staff

Hey @LHM1, sorry to jump in here.

 

It seems that this idea already exists on our idea board.

 

You can go ahead and up-vote it to show your support!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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LHM1
Helpful | Level 6

Hello Hannah,

Excellent! I have definitely voted for it. Thanks for the heads up.

Hannah
Dropbox Staff

Not a problem! If you need anything else, just let us know.

 

See you around the Community!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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    Hannah Dropbox Staff
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    LHM1 Helpful | Level 6
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