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Recent Dropbox - Mac 12.3 Monterey support

Recent Dropbox - Mac 12.3 Monterey support

Nousmedis
Helpful | Level 6

The official support page relating to Mac OS Monterey 12.3 Dropbox compatibility is 2 months old now, and Apple just released (April 2022) first beta version of 12.4 and patched 12.3 with 12.3.1, but still no references to current status other than "in late march we will release a beta version...". How can I know is the beta version is now secure or how many days, weeks or months (or years!) do we still need to wait for the final stable release of a 12.3 and up supported version of Dropbox?

115 Replies 115

Re: Recent Dropbox - Mac 12.3 Monterey support

Hannah
Dropboxer

Hey @Nousmedis, thanks for your interest in this.

 

As you know, we are actively working on full support for macOS 12.3 (Monterey).

 

The private beta version is currently available to select users.

 

If you are interested in joining, you can turn on early releases, to be notified, when you are eligible. More information can be found here.

 

Let me know if you have any questions.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Re: Recent Dropbox - Mac 12.3 Monterey support

Nousmedis
Helpful | Level 6

Thanks for your reply, Hannah. The question is, Mac OS is prompting everyday to upgrade to latest release (12.3.1) for security reasons, but I'm afraid we won't be able to work with Dropbox by manually selecting folders to sync, as we use laptops with reduced storage and rely entirely in Dropbox for our day to day work. So the question is: is secure to use the beta version? what's the schedule for the final version?

Re: Recent Dropbox - Mac 12.3 Monterey support

cumbrianblues
Explorer | Level 4

For a service that has become so embedded in my (and many other people's) digital working, it is deeply troubling that Dropbox isn't up to speed with Mac updates....  makes me wonder if I should be looking elsewhere for remote storage/sharing. 

Re: Recent Dropbox - Mac 12.3 Monterey support

Jay
Dropboxer

Hi @Nousmedis, are you referring to the beta version of the Dropbox app itself, or related to the Mac OS 12.4 beta?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Recent Dropbox - Mac 12.3 Monterey support

Nousmedis
Helpful | Level 6

@Jay I'm referring to the beta version of Dropbox. Version 12.3.1 of Mac OS is a final release, not a beta version, and each day its prompting to update (for security reasons) in all my workers screen. As we use a business account with laptops, all the critical data is stored online, and Dropbox automatically keeps our limited storage hard drives free of outdated documents. That's the key selling point for us. We open/close hundreds of documents each day, from thousands of different folders.

Now the dilemma is: do we update to the latest Mac OS release (for security reasons) and then keep our hard drives free by manually syncing files (losing a precious time), or keep the previous version of Mac OS (12.2) in order to allow the correct function of Dropbox (but at a risk of being attacked by some of the 30 security unpatched holes in the operating system)

Re: Recent Dropbox - Mac 12.3 Monterey support

BrendaW1
Helpful | Level 6

This is exactly the same issue for my company.  Dropbox needs to address this issue by giving us regular updates on the status of this problem.  We have some hard decisions to make and we have no idea when this issue will be resolved.

Re: Recent Dropbox - Mac 12.3 Monterey support

REK1
Helpful | Level 6

Our company is in a similar situation. We have staff members scattered throughout the US, Europe and Asia. Because we have multiple people working on individual files throughout all 24 hours of a day and because we too have folks with the latest MacBooks with tiny SSDs, it's not feasible to have everyone store all their files locally. Ironically, our workflow evolved based on Dropbox's advancements in sharing files stored in the Cloud. We currently have a companywide order not to upgrade Mac OS to 12.3 until Dropbox issues a fix. The fact Dropbox has not updated users on progress to fixing this situation is simply not acceptable. We are exploring options other than Dropbox, but for the sheer sake of convenience, we'd prefer to stay with Dropbox. Dropbox, PLEASE let us know what's going on.

Re: Recent Dropbox - Mac 12.3 Monterey support

paul20
Helpful | Level 6

*Bump*

 

Information please.  It's one thing to be late, it's another to be completely silent.  I only administer a small number of machines, but I still have the same problem.

Re: Recent Dropbox - Mac 12.3 Monterey support

Michael B.10
Experienced Collaborator | Level 12
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