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I've uninstalled Dropbox from my laptop but the navigation pane still contains the icon (which points to nothing and gives an error). I'd like to remove the icon from the navigation pane (it's truly incredible that the installer doesn't do this... ). I've found instructions for windows 10 (e.g. these ones), but none of those keys seem to exist in my registry. I'm wondering if it's because something changed for the Win 11 version. I would appreciate any help. Thank you.
EDIT: I have restarted the PC multiple times since uninstall so it's not a caching thing.
Hi @stevestevesteve, I'm glad you posted to our Community!
Can you send me a screenshot of what you see on your end, please?
Also, if you access your device's programs is Dropbox shown there?
Let me know what you find.
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hello,
Here's a picture of my nav pane and my programs and features:
Thank you,
Steve
Hi @stevestevesteve, could you ensure that the Dropbox account is definitely disconnected from your account according to this page on the site?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Thanks for the info, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Further, one may have to delete every key in the registry under "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace\", for me this had entries from onedrive and dropbox.
Awesome news, @stevestevesteve!
Glad to see everything is resolved. If you need anything else, you know where to find us.
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
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