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Unable to install Dropbox app to Mac, after completely deleting it

Unable to install Dropbox app to Mac, after completely deleting it

stephencox
New member | Level 2

Hi, I have been having problems syncing to 2 macs for days so decided to delete dropbox app off my mac and clear everything to start again. However it seems I have deleted the folder in cloud storage so I am now getting this error when trying to install . Can someone help please?? i get along message and at the end it says dropbox_path: '/Users/stephencox/Library/CloudStorage/Dropbox'
real_path='/Users/stephencox/Library/CloudStorage/Dropbox'
not found

1 Reply 1

Hannah
Dropbox Staff

Hey @stephencox, thanks for joining our Community.

 

Would you mind sending us a screenshot of the full error message, please?

 

Also, what is your macOS version?

 

Thanks in advance.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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