Use dropbox on Mac and Windows virtual environment (Parallels)

[audrey111]

Hello, 

I have a MacBook Air version macOS Monterey 12.5.1 with a chip M1. 

I have downloaded and installed the Dropbox app on my Mac, but I can't see it on my Windows environment with Parallels desktop. 

How can I use the Microsoft files on Dropbox on the Windows virtual environment? 

Thanks for your help

[Mark]

It should just appear as a navigatable folder - it always has done on mine under the folder 'Mac Files' 

[audrey111]

Hi Mark, 

Yes indeed it should, but it doesn't. 

I am wondering if it has to do with the S mode of Windows. On my virtual Windows environment, the Windows 11 is not activate, and when I try to download the Dropbox app, it says I can only download Dropbox for S mode. 

Is there a way to go around it, so I can see the files in "Mac files" as I should? 

Thanks for your help

[Jay]

Hi @audrey111, as you're running Windows on a Mac with an M1 chip, this is an ARM chip, which isn't supported for the Dropbox desktop application on Windows.

[audrey111]

Hey Jay, 

Thanks for your answer!

Is there a way around this? 

Or is the only solution to buy a Windows computer? 

Thanks for your help

Audrey

[Jay]

If you were using a Mac which was running the older Intel chip, then it would work normally. However, on Macs with the M1 chip, only the S Mode version of the app would run on Windows when using Parallels on that device.