Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

LadyJessicaDarke's avatar
LadyJessicaDarke
New member | Level 2
2 years ago

Using Print Screen Key with DropBox Capture

For weeks Dropbox Capture has been responding to the Print Screen key alone. It suddenly stopped and is only saving to my dropbox without giving me the usual features of Capture.   How can I rebind...
Dropbox Capture
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey LadyJessicaDarke, thanks for letting us know about this.

 

Can you please click on the Dropbox icon in your system tray/menu bar, then on your initials/profile pic, then on "preferences", then on "backups", to see if the "Share screenshots and screen recordings using Dropbox" option is checked?

 

Can you take screenshots using the Capture app by opening the app itself?

 

Let me know what you find.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!