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Virustotal detected W32.AIDetect.malware2 in dropbox.exe

Virustotal detected W32.AIDetect.malware2 in dropbox.exe

rouhmaen
Explorer | Level 3
Go to solution

Hi,

 

Virustotal detected W32.AIDetect.malware2 in dropbox.exe:

 

https://www.virustotal.com/gui/file/44bb83a10eba807a9ff68f88dc708fae53615efb2359cfa2d58d18a53da9dfd7...

 

Any idea why this is?

1 Accepted Solution

Accepted Solutions

Jay
Dropbox Staff
Go to solution
Could you try deleting the installer and downloading it again?

Jay
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

5 Replies 5

Jay
Dropbox Staff
Go to solution
Hi @rouhmaen, thanks for bringing this to our attention.

Looking at the list, it's possible that this was a false positive by that antivirus vendor, since the official app shouldn't have any viruses on it. 

Are you experiencing this issue on your device specifically?

This will help me to assist further!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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rouhmaen
Explorer | Level 3
Go to solution

No, I haven't installed it yet.

 

I've downloaded it directly from Dropbox. MD5 is A3D3D25CE163B0EC39B4A7E64F2005D4

Jay
Dropbox Staff
Go to solution
Could you try deleting the installer and downloading it again?

Jay
Community Moderator @ Dropbox
dropbox.com/support


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paladin4
New member | Level 2
Go to solution

July 22, 2022 - I'm also seeing this detection in VirusTotal. I've tried multiple times today to download the dropbox installer and VirusTotal reports two. I delete it and retry. Each time I get these two errors. Here are the sha256 hashes generated by certutil -hashfile:

 

c836587e94c5907355fc3535efb2a796ef132f6eafdabefa3f531fd645ddf8f8

37aec9048092ca8b1e993177c438351e90277cbe8852b41775568e99b5b3c4fa

f09cf3c34562dedeb333a10de704fbecb24542ce09d396bd110730246c95dff1

47ecd2ad368fab06ef8a817f1abdf2a427241d93715dc818e063e15cd9c3931e

I will try using a different browser (Edge)

 

 

Dropbox-VirusTotal.png

hannahtotalpool
Explorer | Level 3
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    hannahtotalpool Explorer | Level 3
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    rouhmaen Explorer | Level 3
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