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mochi10's avatar
mochi10
New member | Level 2
4 years ago

What happens to the files when you fix hardlinks?

Hello, I am not tech savvy and need help understanding what I just did. 🙂 So I was having trouble with dropbox syncing so I did the "fix hard links" step (which didn't actually fix the problem) ...
desktop
sync
mochi10's avatar
mochi10
New member | Level 2
4 years ago

@Megan Thank you so much for your help and easy to understand explanation! 

So the trouble I'm having is with syncing an external hard drive (G-technology drive) to Dropbox for the first time. It looks like some items synced but I don't know what they are because I can't even open them and it's not what I see on the actual hard drive. And then I get an error message saying "Couldn't upload. Give Dropbox permission to access this file."

I am now realizing there may be strategies specific for external drive issues that I need to try. But if you have any advice, I would be greatly appreciative! 

Many thanks again! 🙂

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey mochi10, no problem at all!

 

Can you send me some screenshots of the error message, and your set-up? 

 

As you mentioned, I do believe this has to do with the external drive's permissions and its set-up. 

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