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Why are 7 versions of Dropbox.exe running on my Windows 11 computer?

Why are 7 versions of Dropbox.exe running on my Windows 11 computer?

olddog76
Explorer | Level 4
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I have a HP laptop running Dropbox on Windows 11 and I would like to know why there are seven versions of Dropbox.exe running on my laptop?

1 Accepted Solution

Accepted Solutions

Rich
Super User II
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@olddog76 wrote:

Here is the screenshot of the process list from task manager. 


It's normal to have that many processes running for Dropbox. It's not an indication of a problem. Most of them use little to no CPU time and minimal memory.

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9 Replies 9

Hannah
Dropbox Staff
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Hey @olddog76, thanks for joining us on the Dropbox Community.

 

Are all these Dropbox.exe actually running, or do they just exist in the application folder?

 

Would you mind sending over a screenshot of where you see this?

 

Thanks in advance.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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olddog76
Explorer | Level 4
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Hi Hannah, sorry for the delay. I have been trying to take a screenshot and send it to you with Screenshot Captor, but due to my inability to understand these programs I seem to keep messing things up. I am no longer sure if what I was doing was right and I couldn't work out how to send it to you. These 7 dropbox.exe were all running in Process Explorer and that is what I was trying to capture and send. Thanks for any help, Olddog76.

 

Jay
Dropbox Staff
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Hi @olddog76, the Dropbox desktop application runs several processes in the background in order for the app to work normally. 

 

Other apps perform the same way, such as browsers. Are you experiencing any issues with the Dropbox app in particular?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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olddog76
Explorer | Level 4
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DropBox Processes.png

Here is the screenshot of the process list from task manager. 

Megan
Dropbox Staff
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Hi @olddog76, happy Friday! 

 

Have you by any chance tried restarting the app? 

 

Also, I would like for you to locate your Dropbox icon. It would be on the task bar, next to your WiFi. Once you do this, could you hover your mouse there and let me know what the status and version of the Dropbox Desktop application? 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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olddog76
Explorer | Level 4
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Hi Megan- Dropbox version-153.4.3932 and is up to date.

Hannah
Dropbox Staff
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Thanks for this update here!

 

Can you let us know if there was any difference after you restarted your computer?

 

And also can you try ending all these processes and then relaunching the Dropbox app, to see if there's any change in behavior?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Rich
Super User II
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@olddog76 wrote:

Here is the screenshot of the process list from task manager. 


It's normal to have that many processes running for Dropbox. It's not an indication of a problem. Most of them use little to no CPU time and minimal memory.

olddog76
Explorer | Level 4
Go to solution

Thank you to all who answered my message, all ok now.

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    olddog76 Explorer | Level 4
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    Rich Super User II
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    Hannah Dropbox Staff
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    Megan Dropbox Staff
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