Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
I am using Backup for a Seagate Hard Drive that I download file changes to weekly. So far all of the File Folders and Sub Folders are the but only 75% of the folders have content in them. This Drive has been connected for 6 days so it should be complete.
Sometimes it tells me to plug in a drive that is already plugged in so not sure what is going on there.
I am using this as a test to see if I want to subscribe to Dropbox Business, but so far I would call it a fail.
According to the Dropbox site, what is the current status of the external drive backup?
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi @JamesW, thanks for bringing this to our attention.
Could you check you've removed the limit on the upload bandwidth in the Dropbox desktop application?
Keep me updated with any progress!
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
I have removed all bandwidth limits
According to the Dropbox site, what is the current status of the external drive backup?
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
It is all backed up now.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!