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Can only get 1 shared folder to show in Finder

Can only get 1 shared folder to show in Finder

T Magurk
New member | Level 2

I have 2 clients with shared dropbox folders.  In both cases, they are the owner of the folder and I am the person it is shared with.

 

I'm using a Macbook Pro

 

On my Finder bar, I have the folder for client "M".  I must have set this up at some point.  I also have the dropbox app installed on my mac, when I click on the app, it takes me to M's folders on the Finder bar.

 

When I log onto the dropbox app via the web, only the folders for client "N" show up - none of M's.  

 

I can't see how to go through the App to get N's folders to show in the finder sidebar.  Can't see how to log onto the dropbox on the web to get N's folders to show up in Finder.   

 

I really don't think they are through 2 different Dropbox accounts.  I don't think I set up 2 and have only the one log in saved.  

 

Thanks for any help!

1 Reply 1

Hannah
Dropbox Staff

Hey @T Magurk, thanks for posting to our Community!

 

Indeed, it's strange that you can see only one folder on the web and then a different folder in your Dropbox folder in Finder.

 

Just to be 100% sure, click on the Dropbox icon, and go to the 'account' tab in preferences, to make sure that the email address there, matches the one you see online.

 

If it matches, go to the 'sync' tab in preferences, and then check the 'choose which folders to sync' section, for the "N" folder.

 

Let me know what you find and we'll go from there.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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