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I have tried using Dropbox capture several times, but it still cannot upload any screenshots or records.
Every time the Dropbox Capture shows me this and can do nothing more.
How can I fix this problem?
I use Windows 11.
Hi @SIRADA, sorry to hear that you‘re having issues with this!
Can you confirm that you‘re running the latest version of the app? You can check this by following these steps:
Can you also ensure there is enough hard drive space on your computer and in your Dropbox account?
Let me know more!
Thanks for the speedy update @SIRADA!
Can you try to quit the Capture app, then relaunch it and attempt a new screen recording?
I have tried quit the app , re launch again and try uninstall and re-install the app but the app still have the same problem.
It only works for screenshot menu.
Hi @SIRADA, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?
Hi @SIRADA, would it be okay for me to reach out via email, in order for us to have a closer look into this?
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