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Re: Dropbox Transfer NOT working

Dropbox Transfer NOT working

Vision Video Pr
Helpful | Level 5

I have used dropbox transfer for several years, however today.  11-18-23   it is not working.

Here is the dropbox instructions below.  My issue is when using Google Chrome. When I click the grid Icon on top left corner there is No drop down Menu. Nothing happens, is dropbox doing maintenance ? Why is there no dropdown menu ?

Thank you for any help with this!

How to view and manage sent transfers

To view and manage transfers that you’ve sent:

  1. Log in to dropbox.com.
  2. Click the grid icon in the top-left corner.
  3. Click Transfer from the menu that appears.
1 Accepted Solution

Accepted Solutions

Mark
Super User II

It looks like there is some tech fault with the site and that button isn't working - a few of the SU Team have been to replicate as well. 

 

We've already shared it with the Team. 

 

As a workaround can you do it via https://www.dropbox.com/transfer ?


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


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View solution in original post

4 Replies 4

Mark
Super User II

It looks like there is some tech fault with the site and that button isn't working - a few of the SU Team have been to replicate as well. 

 

We've already shared it with the Team. 

 

As a workaround can you do it via https://www.dropbox.com/transfer ?


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Vision Video Pr
Helpful | Level 5

Thanks Mark,  This does help as a work around. I deal with a lot of real estate agents and I need to make it as simple as possible as many may not have a dropbox account and that's why I have stayed with dropbox. so when this feature stopped working was very frustrating. Mahalo!

 

hsaccount
Collaborator | Level 9

Today 11/21 Dropbox transfer stopped letting me change the expiration date. It defaults to yesterday and won't let me set it a week out. Is this related to the same problem described above? 

Walter
Dropbox Staff

Hey @hsaccount - sorry to jump in here, but could you let us know if this persists on other browsers or after clearing your browser's cache? 

 

If it does, please send us a screenshot so that we can have a look too. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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