Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Hi dropbox community, I’m recently doing a backup to my external hard drive with dropbox backup.
However, today when I log into the same account on different computers, the highlighted button seems to be missing. Can anyone point out why and how to re-enable this function?
We only rolled out this function in two previous desktop versions back in early 2023. After we rolled out Dropbox Backup beta, this function is basically obsolete. You’ll be able to continue to back up like this until dropbox forces you to update their app, which honestly should happen sooner than later.
That being said, Some alternatives would be:
Hope this helps!
We only rolled out this function in two previous desktop versions back in early 2023. After we rolled out Dropbox Backup beta, this function is basically obsolete. You’ll be able to continue to back up like this until dropbox forces you to update their app, which honestly should happen sooner than later.
That being said, Some alternatives would be:
Hope this helps!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!