Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

mvpm's avatar
mvpm
Helpful | Level 6
5 years ago
Solved

Dropbox folder not syncing on my desktop app or online

Using my business computer and business Dropbox account I created a new Dropbox account for our church's laptop for worship songs and videos, so the business account is the owner. Everything worked w...
  • mvpm's avatar
    mvpm
    5 years ago

    Thinking about your reply, I remember the Dropbox folder was renamed on the church computer last year (Pine Grove to Pine Grove Dropbox) and maybe that change never synced to the MVPM computer. That could explain why the folder doesn't sync.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!