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Dropbox gives me an error when I tried to upload a high size zip file in the iPad app.

Dropbox gives me an error when I tried to upload a high size zip file in the iPad app.

Baris Karapelit
Explorer | Level 3

Hello,

 

When I tried to upload a high-dimensional zipper, Dropbox gave an error in the iPad app. Has anyone had a similar problem?

 

9 Replies 9

Mark
Super User II

What is the error?


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


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Baris Karapelit
Explorer | Level 3

IMG_1504.JPEG

Megan
Dropbox Staff

Hey @Baris Karapelit, let's jump right into this! 

 

Do you get the error when trying to upload the file using the + icon on your mobile app? 

 

If you're trying to upload the content a different way, feel free to clarify. 

 

Let me know more, and we'll take it from there!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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Baris Karapelit
Explorer | Level 3

I'm trying to upload a 300 GB ZIP file to my iPad pro, but I'm getting the error shown in the picture.

Nancy
Dropbox Staff

Hey @Baris Karapelit, sorry to jump in. The error you’re seeing is most likely due to the size of file you’re trying to upload indeed. 

 

Have you tried to upload a much smaller file? For example, an image file or a document? Does this work properly or do you still get the same error?


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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Baris Karapelit
Explorer | Level 3

When I try a small size file, there is no problem.

Baris Karapelit
Explorer | Level 3

Is there an upload limit for zip files?

Walter
Dropbox Staff

The upload limit would be 350 GB if you're uploading through a web browser and 2 TB for the mobile app @Baris Karapelit 

 

For such large files, we'd recommend doing it via the desktop app.


Walter
Community Moderator @ Dropbox
dropbox.com/support


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    Walter Dropbox Staff
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    Baris Karapelit Explorer | Level 3
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