cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
What’s new: end-to-end encryption, Replay and Dash updates. Find out more about these updates, new features and more here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Dropbox sharing for Designers - links to images in Illustrator ai files

Dropbox sharing for Designers - links to images in Illustrator ai files

Johnheed
New member | Level 2
Go to solution

I have noticed a problem with opening Illustrator ai files in dropbox. If I link all pictures and open later the same file everything works perfectly. If I open an ai file created by someone else, many pictures are not found and I'm supposed to find them and relink. If I relink, the person who created that ai file can not see them anymore and so on. All our team has the same difficulties. And that makes all work very uncomfortable. Maybe you could help us to solve such problem?

13 Replies 13

Nina Quist
Explorer | Level 4
Go to solution

Hi, thank you for taking up this issue – I am having the same issues with 'broken links' when working with a shared dropbox as a team with different users/usernames.

 

We share InDesign files saving directly into the dropbox shared folder. Linking to images in the dropbox shared folder. No issues there for the single user working with the dropbox desktop app. All good. BUT when another user opens the InD-file to work on it ALL links are broken as the path is specific to each user.

 

I suppose this is a InDesign preference that needs to be changed..? Or maybe even on my MacBook..? Or how can this issue be fixed when sharing a dropbox folder as a team?

johnarmour003
New member | Level 2
Go to solution

Hi,

 

We have dropbox and want to use Adobe Indesign to place links for the same account on multiple Mac OS machines. When placing links into Indesign the path links to the users home directory which is different for each user. We need a method of placing links from the same path.

Rich
Super User II
Go to solution

@johnarmour003 wrote:

When placing links into Indesign the path links to the users home directory which is different for each user. We need a method of placing links from the same path.


That's not something Dropbox can solve for you. Most applications, when linking to external files, use the file's full path, which will be different for each user when those files are stored in their user profile. Dropbox has no control over that.

 

The only solution involving Dropbox is to have every user move their Dropbox folder to a common location, such as the root of your system drive, so all links are identical, but that will no longer be possible on Macs since Apple now requires the Dropbox folder to be located in the user's CloudStorage folder.

ranezra
New member | Level 2
Go to solution

The only solution I've found is to put the AI project files in the same folder with the linked files (use 1 folder, not subfolders).

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    ranezra New member | Level 2
  • User avatar
    Rich Super User II
  • User avatar
    johnarmour003 New member | Level 2
  • User avatar
    Nina Quist Explorer | Level 4
  • User avatar
    Walter Dropbox Staff
What do Dropbox user levels mean?