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Dropbox transfer is not showing in menu

Dropbox transfer is not showing in menu

kcostello
Explorer | Level 4
Go to solution

The option to create a transfer has disappeared both on my desktop and on dropbox online.  I confirm that I do not have syncing issues, app is running on my computer and "early release" under setting is "off".

 

The "create transfer" option comes and goes, it is incredibly frustrating.  Now it is gone from both desktop (right click) and dropbox.com. Screenshots attached.  

 

Please help me solve this problem once and for all. 

 

 

PPlease help.desktopdesktopdropbox.comdropbox.com

1 Accepted Solution

Accepted Solutions

Walter
Dropbox Staff
Go to solution

Hi @kcostello, thanks for using Dropbox and happy Monday!
 

I just wanted to mention that the transfer option is not actually missing from your context menu - it's just been renamed to 'Send a copy...'.

 

When right-clicking (context menu) on files/folders from the desktop you will now see "Send a copy..." where you used to see "Send with Transfer..."

 

I hope this helps and please let me know if you have any other questions. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

6 Replies 6

Walter
Dropbox Staff
Go to solution

Hi @kcostello, thanks for using Dropbox and happy Monday!
 

I just wanted to mention that the transfer option is not actually missing from your context menu - it's just been renamed to 'Send a copy...'.

 

When right-clicking (context menu) on files/folders from the desktop you will now see "Send a copy..." where you used to see "Send with Transfer..."

 

I hope this helps and please let me know if you have any other questions. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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kcostello
Explorer | Level 4
Go to solution

Thank you Walter.  I did not know it had been renamed.

jovanski
New member | Level 2
Go to solution

thanks!! was searching for this option to. very frustrating weeks for me and my clients.!

Walter
Dropbox Staff
Go to solution

I'm glad I could clear this up for you @kcostello & @jovanski 

 

Cheers!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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tonybel
New member | Level 2
Go to solution
  1. yet.. when you click 'send a copy' a pop up box apears called 'Dropbox Transfer' and even the send button is 'create a transfer'! all this name change has done is cause confusion and Dropbox hasnt had the gumption change it all the way through. Maybe compleate the job, or just tell the users, 'hey folks we have just made a random change with the idea to make it easier, but can be bothered to do the job properly' 😁

bigblip
Helpful | Level 5
Go to solution

Indeed - very confusing and frustrating!

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Top contributors to this post

  • User avatar
    bigblip Helpful | Level 5
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    tonybel New member | Level 2
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    Walter Dropbox Staff
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    jovanski New member | Level 2
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    kcostello Explorer | Level 4
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