Files do not get downloaded automatically on Mac

[MathewCross]

Hi there, 

I am experiencing an issue with files added by other users after installing the new Dropbox on MAC OS 13.1 (22C65). I need the files to be downloaded automatically to my drive instead of having to download them manually. This does not happen. I have Dropbox system extension as off. What else can be done?

[Megan]

Hi @beatrixwillius, welcome to our Community! 

If you have different content synced differently inside your Dropbox folder, the Dropbox icons should let you know the state of each file/folder. You can see more about this here.

Isn't this the case for you? Are you able to see, and identify your syncing icons? 

If you have any questions, let me know!

[beatrixwillius]

Have been using Dropbox too long - yes, the icons show up. Still don't like the interface nor the default.

Have been doing a bit testing. The offline/online is handled top down.

[Walter]

Thanks for the feedback on this @beatrixwillius - it's been noted in our system.

Let us know if you have anything else to add. 

[ozak]

This is not a "real" solution to the issue. It should work as in previous versions or how Google Drive works, which is automatically downloading files when you try to use them. While "Make available offline" downloads the file and makes it available, it is a hassle if every time you want to open a file in an app you have to go and find it and make it available offline. Plus, it defeats the purpose of moving things online to save space. Dropbox needs to get act together. Otherwise, it makes it useless on OSX.