Getting an error every time I try to open a shared link.

[imprincesz]

Someone shared a folder with me before but every time that person shares a link from that folder, I get an error message even though that particular file can be found within that shared folder. Why is that? How can I access that link?

[Rich · Accepted solution]

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@imprincesz wrote:

Someone shared a folder with me before but every time that person shares a link from that folder, I get an error message ...

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What's the error message? Are you sure they're creating a shared link and not just copying the link from the address bar of their browser (that won't work)?

[imprincesz]

You are right! That person is only copying and pasting from his browser. Thank you so much. I'm new to Dropbox so I didn't know this.