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How can I copy and paste email addreses into Dropbox in order to share folders and files?

How can I copy and paste email addreses into Dropbox in order to share folders and files?

trevor34smith
Explorer | Level 3
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There was some correspondence on this subject in 2019 but it doesn't seem to work now.

1 Accepted Solution

Accepted Solutions

Megan
Dropbox Staff
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Hey @trevor34smith, thanks for the screenshot! 

 

You mentioned that when you right click, you can't paste the email there. Have you tried using the CTRL+V shortcut to paste the email there?


Megan
Community Moderator @ Dropbox
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View solution in original post

9 Replies 9

Megan
Dropbox Staff
Go to solution

Hey @trevor34smith, I'd be happy to help with this! 

 

First thing you will want to do is write down the email address, then copy it. Usually you can either press Ctrl + C if you're on a Windows device, or Command-C if you're on a Mac

 

Then, you need to follow these steps in order to share the folder, or file. When you try to share, you'll click Command-V or Ctrl + V and that should do the trick. Have you tried it? 

 

Keep me posted!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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trevor34smith
Explorer | Level 3
Go to solution

Hi Megan,

I use a Windows desktop computer.

I highlight the email address that I want to copy, 

Right click and then select Copy.

I then go to dropbox, click on the "Share" next to the relevant folder - which brings up a mini-screen with a box where I Enter the email address.  (It offers me a couple of people who I have Dropboxed before, but these aren't the person I want to share with).  I right click to bring up a list of possibilities, and I select Paste.

Nothing happens.

 

Any more thoughts?

 

Cheers,  Trevor

Megan
Dropbox Staff
Go to solution

Hey there, Trevor! Thanks for letting me know more about this. 

 

Have you tried a different browser by any chance? If not, can you give this one a go, and let me know if you notice the same kind of behavior there? 


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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trevor34smith
Explorer | Level 3
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I was using Chrome when I encountered the problem.

 

I've now tried doing the same stuff using Firefox and it's a bit worse.  The menu that opens when I try to paste the email address into Dropbox has "paste" greyed out, so I can't do it at all.

 

Any more thoughts?

 

Trevor

Megan
Dropbox Staff
Go to solution

Hi @trevor34smith, do you have any screenshots you can provide? Just make sure none of your personal info is shown there. 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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trevor34smith
Explorer | Level 3
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Is this what you want by way of a Screenshot?

trevor34smith_0-1660753349501.png

 

Megan
Dropbox Staff
Go to solution

Hey @trevor34smith, thanks for the screenshot! 

 

You mentioned that when you right click, you can't paste the email there. Have you tried using the CTRL+V shortcut to paste the email there?


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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trevor34smith
Explorer | Level 3
Go to solution

That seems to have done it Megan.  Thank you.

 

Trevor

Megan
Dropbox Staff
Go to solution

Amazing news, @trevor34smith

 

If you need anything else, just let me know! 😎


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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