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My friend invited me to share a 3gb folder she had. I accepted. Now I want to leave the folder and cant. I followed the advice from:
https://www.youtube.com/watch?v=pZoTpNkvPCI
The problem is that no folders appear under 'Sharing' in my Dropbox so I cant remove myself. I also looked for other ways to leave the folder but see no option to remove myself.
Any ideas on how?
Thanks
Hi Walter,
Yes, it's my laptop and I have admin rights. As you can see from the pics though, the folder is created on Dropbox - not by me.
Hi again, Amanda!
If syncing is still paused on your Dropbox app, please resume and try these steps to fix hardlinks/permissions. After that, please give some time to the app till it’s up to date.
Are you able to unlock or delete this folder now?
If none of this works, click on the small Dropbox icon in your menu bar at the top, and go to your “Sync history”. Are there any sync errors there?
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Hi Nancy, the syncing is done but I am still unable to delete or unlock the folder. There is no sync error.
Thanks for the info, Amanda! Is it alright if we log a ticket for you to this email address?
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Hi Nancy, yes please. Thank you. 🙏
Hey @Amanda Lamb! I just sent you an email, so we'll continue working on this there.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Thanks Hannah, I've just replied to the email.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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