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How to share a large file with someone who doesn't have enough space

How to share a large file with someone who doesn't have enough space

jusmin
New member | Level 2
Go to solution

hi

i want to know how to share and receive over 2GB photos from unlicensed person.

i have licensed account. This time, I would like to receive the photos over 2GB taken at my event. By shareing file will be the best way, however, the photographer created new account that is not licensed with upper limet 2GB and claim that i cannot send anymore because i have reached the 2GB limit.

1 Accepted Solution

Accepted Solutions

Hannah
Dropbox Staff
Go to solution

Thanks for joining our Community, @jusmin!

 

If you want to share a folder with someone who doesn't have enough space, you can share a link to the folder instead.

 

However, if you want them to upload more than 2 GB of files to your account, you'd need a Dropbox Professional or Dropbox Business plan of your own.

 

Because we do have a file request feature, with which you can request files from them, but if you're on a Basic or Plus account, you can only request up to 2 GB of files.

 

Dropbox Professional and Business accounts, though, can request up to 50 GB of files.

 

I hope this helps, but let me know if you have any questions.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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1 Reply 1

Hannah
Dropbox Staff
Go to solution

Thanks for joining our Community, @jusmin!

 

If you want to share a folder with someone who doesn't have enough space, you can share a link to the folder instead.

 

However, if you want them to upload more than 2 GB of files to your account, you'd need a Dropbox Professional or Dropbox Business plan of your own.

 

Because we do have a file request feature, with which you can request files from them, but if you're on a Basic or Plus account, you can only request up to 2 GB of files.

 

Dropbox Professional and Business accounts, though, can request up to 50 GB of files.

 

I hope this helps, but let me know if you have any questions.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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