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How to update an expired shared link- is it automatic or have to resend?

How to update an expired shared link- is it automatic or have to resend?

lostone
New member | Level 2
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i had shared a link that expired june 1.  I just went into settings and tried to extend the link by two months.  Does the link update automatically or do i have to resend the link with the new expiration settings?

Thanks

1 Accepted Solution

Accepted Solutions

Megan
Dropbox Staff
Go to solution

Hey @lostone, welcome to our Community! 

 

Technically if the link has expired then, you need to create a new link to the file or folder. Did you extend the link, or set a new expiration date? 

 

If you try to access your existing link using an incognito tab on your browser, are you able to see the content, or do you get any errors? 

 

Keep me posted! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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4 Replies 4

Megan
Dropbox Staff
Go to solution

Hey @lostone, welcome to our Community! 

 

Technically if the link has expired then, you need to create a new link to the file or folder. Did you extend the link, or set a new expiration date? 

 

If you try to access your existing link using an incognito tab on your browser, are you able to see the content, or do you get any errors? 

 

Keep me posted! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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:arrows_counterclockwise: Interested in Community Groups? Click here to join!

lostone
New member | Level 2
Go to solution

Yes, the link had expired.  I had assumed that the link would be updated if I extended the link expiration.  Thanks for the thought on resending the link.

rdlumsdenmsncom
New member | Level 2

How do I extend the expiration date on my free account?

 

Hannah
Dropbox Staff

Hey @rdlumsdenmsncom, the particular shared link setting is available to Dropbox Professional, Standard, Advanced, and Enterprise plans.

 

You can read more about it here.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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    Hannah Dropbox Staff
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    rdlumsdenmsncom New member | Level 2
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    lostone New member | Level 2
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