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I am getting a 5xx error. Can you help?

I am getting a 5xx error. Can you help?

Angus P.1
New member | Level 1
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Hi,

have searched forum and seems to be a common thing but no answers given anywhere?

I am getting a 5xx error and cannot synchronise files - please advise.

 

Many thanks.

1 Accepted Solution

Accepted Solutions

Rich
Super User II
Go to solution

The website seems to be experiencing some problems at the moment. The web team is aware and looking into it. Please use the following thread to track this issue.

 

View solution in original post

7 Replies 7

Alexandr L.
Not applicable
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I am getting a 5xx error and cannot synchronise files 2

other accounts are operating normally

Vladimir I.2
New member | Level 1
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Same issue here—several external users (Outside of my team) getting a 5xx error and are unable to see files.

Sue E.1
New member | Level 1
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I am getting that same error message. It's been like this for over 3 hours. Dropbox is crucial to my work. Nobody seems to have a solution.

pete l.3
Helpful | Level 6
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me too, all day. dropbox app can't connect & I can't login to my account online either.

Strangely though, I have a free account too, and that is fine, I login to that one no problem….

I'm in Sweden

Angus P.1
New member | Level 1
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Hi Dropboxers - update - 1 day later and still no access... but error is now a "500 error".

Don't know if this is better or worse!

Anyone else got access back?

Melinda P.4
New member | Level 1
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Dropbox is giving our team a 5xx error today, it's almost impossible to sign-in to access my account online, and when successful, navigating folders is so slow or simply gives up and hangs. 

Are other users have this problem today too?

Rich
Super User II
Go to solution

The website seems to be experiencing some problems at the moment. The web team is aware and looking into it. Please use the following thread to track this issue.

 

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Who's talking

Top contributors to this post

  • User avatar
    Rich Super User II
  • User avatar
    Melinda P.4 New member | Level 1
  • User avatar
    Angus P.1 New member | Level 1
  • User avatar
    pete l.3 Helpful | Level 6
  • User avatar
    Sue E.1 New member | Level 1
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