Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
I clicked on a link from an email to open a file and it took me to an error page that said I should sign in. I am signed in.
I was able to open this file two days ago and now I can't.
Help, please.
As has been said lots of times, the link is wrong.
Ask the person you got it off to give you a correct one.
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I have signed in. I can see our group dropbox within my list. Clicking on any item within the dropbox, I get the error 403.
What can I do?
Wait the ban out.
Pay for an upgrade on the account that is failing.
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Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
What? Pay for an upgrade? Why? I always worked before.....
Whenever I try to retreive my files on dropbox, I always get a message of saying "error (403)" with my laptop. How can I solve this problem?
Having same problem using latest version of Chrome on Windows 7 Pro. My colleague does not have this problem on his computer using latest version of Chrome on Windows 7 Pro. Only way I can find to avoid this issue is to login to my dropbox account using IE11. I have already tried resetting Chrome and my Google account for signing into Chrome.
I have a fix for this on Chrome. It's a cookies problem! I needed to specifically unblock cookies originating from *.dropbox.com. NB. even if you have allowed www.dropbox.com you will still get Error 403.
[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Ask a Question section here.]
Hi there!
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