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JPCDB's avatar
JPCDB
Explorer | Level 3
3 years ago

I can't modify my files on my iPhone and iPad

Hello The files on my PC are correctly loaded to my iPhone and iPad but they can't be modified (read only), even though I allowed modification when I shared them on my PC. How can I solve this pr...
edit
Mobile
sync
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey JPCDB, I assume that you have the Excel app installed on your devices, right?

 

When you open the Excel file on the Dropbox app and tap the "open with" button (the one next to the 'copy link' button), what happens?

JPCDB's avatar
JPCDB
Explorer | Level 3
3 years ago
Hi
I just open my Dropbox app on my iPhone
Then all my files appear
I just tap on my Excel file to open it
I can read it but not modify it
Can’t find the option « open with »

Jean-Pierre
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi JPCDB, do you get a specific error when you try to edit the files? If so, could you send us a screenshot?

     

    As for the option to open the file in a respective app, it would be on the bottom, right part of a screen while you preview the file. A little, upward sideways arrow. Can you check?

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