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Issues with website functionality

Issues with website functionality

BR DRONES
New member | Level 2

Links not working to create a new folder. Tried safari, and chrome. Is site down?

1 Accepted Solution

Accepted Solutions

Greg-DB
Dropbox Staff

There is a currently an issue with the web site and work is underway to fix it. You can find the incident information here.

View solution in original post

61 Replies 61

LisaAcri
New member | Level 2

I keep getting error message and support page not loading and impossible to reach a human.

Rich
Super User II

@LisaAcri wrote:

I keep getting error message and support page not loading and impossible to reach a human.


What error message? What are you trying to do?

 

The Support page is loading fine for me (tested from two different locations/providers) and there are no known issues at the moment.

edmo1040
New member | Level 2

I am having the same issue-Dropbox opens, I see my dashboard, but can't do anything. Nothing responds, and a big blue bar flashes across the top when I click on anything. Same thing on the Dropbox support page. Not here, oddly.

 

I have cleared my cache and restarted my browser. Dropbox app is not on my computer-this is for business and only via my browser. No error message.

dceff
New member | Level 2

Having the same issue.

 

nphillipspllc
New member | Level 2

I am also having the same issue. The Dropbox website loads but I am not able to click on any link, I can only navigate the website using my tab and enter keys. Cleared my cache and tried on both Chrome and Safari with same results. All other websites I try are working OK.

Neil61
New member | Level 2

Same for me - tried multiple browsers, no difference. IOS App is working.

lorigrimm
New member | Level 2

Dropbox home page is still not working today, 2/13/2024.

jenmount
New member | Level 2

Yes, everything is frozen up on our end.

milligramphoto
New member | Level 2

Having same issue, website freezes two seconds after loading, won't do anything.

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Top contributors to this post

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    Hannah Dropbox Staff
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