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Dear Community,
I'm using Joplin application in replacement of Evernote. Joplin allows synchronization target selection and I chose Dropbox to host my notes. Unfortunately, Joplin complains about Dropbox errors since weeks and I still cannot solve them as it looks like Dropbox returns false positive: it flags several files, all named as "tp_advid_398941_trcid_30707_val__<32 hex chars>.gif" and no of these files can be found! They just don't exist!
How can either trick Joplin into thinking the sync went through or fix Dropbox so these ghost files are flagged "OK"?
Thanks in advance for any help!
Hi @jlgarnier; welcome to our Community!
I'll be happy to have a look into this for you; I'll just need some additional information first.
Could you share a screenshot or two of the errors you mentioned and elaborate on how they relate to Dropbox so I can get a better understanding of the matter at hand?
Thanks!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Thanks Walter! Here's a bit of context:
- Using Joplin (https://joplinapp.org/) to store notes and web pages.
- Selected "Sync to Dropbox" in Joplin: the app created its own folder \Applications\Joplin to store notes as .md files
- Synchronized 2 laptops + 1 smartphone t the folder
- All went well for a time, no issue when creating/updating on one terminal and syncing to another
- Some weeks agon Joplin started to complain about fetchBlob errors with some files.
- Searched for the files (all the files😞 couldn't find any of these!
Here's a screenshot (in French) of the app debug report:
Hope this helps!
Thanks in advance for any help!
Thanks for the screenshot @jlgarnier!
Have you by any chance contacted the developers of Joplin to ask about this directly?
In the meantime, @Greg-DB; do you have anything to add here perhaps?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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That 'restricted_content' error indicates that the file has been flagged as restricted (e.g., for malware, DMCA, etc.). If you believe that the file has been incorrectly flagged, you can contact support to ask them to review it:
https://www.dropbox.com/support
Hi Walter!
Ye, I've first investigated with Laurent, Joplin's developer: you can read the thread at https://discourse.joplinapp.org/t/error-on-dropbox-synchro/6903/6 but the issue doesn't ring any bell to him...
Hi Greg,
Being myself an old dev (ok, offboard since ages ;-)), I fully understand the error message. What strikes me is just that... these files do not seem to live anywhere, to simply exist! No files in my local Dropbox folder, on any terminal, no files in my cloud Dropbox folder, no files anywhere! Why does Dropbox report these errors on ghost files? And more: how can I investigate further into this case?
Thanks in advance for any help!
@jlgarnier The Dropbox API should only list files that are in the connected account. A few possibilities come to mind here:
If you're having trouble tracking down these files, support may be able to help.
Hi Greg, thanks for the quick answer!
Checked the different points:
Thanks a lot, I'll keep you posted on my further findings!
Hi there!
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