Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

Jamie E.4's avatar
Jamie E.4
Helpful | Level 5
2 years ago
Solved

Missing 'Copy Dropbox link' option in Windows

It seems Dropbox just did a significant automatic update on my Windows laptop. I have now lost the option to right click on a file in Windows Explorer then select Dropbox> Copy Dropbox link. The only...
desktop
Share
shared links
windows
  • Jamie E.4's avatar
    Jamie E.4
    2 years ago

    Judy, we received the same issue after the update that was kind of forced on us. We found that deleting and reinstalling the Dropbox application resolved the issue. Dropbox were not helpful in their responses to my ticket and erased a video we made showing the problem without bothering to watch it. 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi there Jamie E.4, sorry to hear about this.

 

Can you please clarify your device's OS version and the version and status of the desktop app installed there as well? 

 

If you could also send us a screenshot of the options you get when you right click on the files inside your Dropbox folder, I'd appreciate it. 

 

Thanks!

Jamie E.4's avatar
Jamie E.4
Helpful | Level 5
2 years ago

I am using Windows 11 version 22H2. The dropbox version is 184.4.6543. I can't get a screenshot with the options showing as it doesn't capture the popup screens. I do show those options in the original video I shared with the ticket though. Here it is again: [removed]

 

 

About Create, Upload, and Share

Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions