Please don't block me from generating a link for a file that hasn't finished uploading

[terra1983]

A new "feature" has been implemented where if I drop a new file in a DB folder, and then go to click on "Copy Dropbox Link", it simply won't perform the task until the file has finished uploading. 

Apparently this is to "prevent 404 errors". The "error" page that comes up when you clicked on a link before it had finished uploading was actually a "Uh Oh! File hasn't finished uploading yet". This to me isn't an "error" page and shouldn't be treated as such. It's clear and communicates exactly what it needs to and doesn't warrant a restriction in functionality for the rest of the users.

The solution you've silently implemented has caused a monstrous delay in my daily workflow.

I work in a fast paced environment, generating new content every hour and sharing it with dozens of people in my team. The fact that I can simply drop files and right-click and "copy link" and THEN carry on with the rest of my tasks while keeping an eye out for the spinning icon in the tray and THEN send the copied link to my recipients, means that I am FLOWING.

When I have to do that dozens of times per hour, if you block me from generating a link as soon as I drop it in the DB folder, you're forcing me to having to RETURN back to DB a second time in the process. You've added a whole extra step, and it's absolutely killed my flow.

[Rexxyboy]

Hi Jay, the issue seemed to fix itself, but now it has returned.

I can normally get the link while the file is uploading, but now i get an error saying 'path not found'.
One the file has uploaded, i can get the link as per normal without errors.
Windows 11 Pro, i have restarted dropbox, and the computer, Any ideas how to fix?
I do upload large files, 100 meg, up to 350 meg files (always zip files), every day and post links to teams on a google doc, but waiting for files to finish uploading slows my workflow down in a significant way.

[Jay]

Could you attach a screenshot showing the error message you mentioned when creating the link?

Could you also confirm the current version of the Dropbox desktop application by hovering over the icon in the system tray?

[isotropy]

Hey, thanks for fixing this - it worked for a while, but now it's broken again. When you try and right click and copy a link before it's finished uploading it now says "Couldn't Copy link - path/not_found/..

Please please fix this once again. 

[Megan]

Hi @isotropy, thanks for reporting this back to us! 

Can you share some additional info that @jstdbx asked above? 

I would like for you to locate your Dropbox icon. It would be on the menu or task bar, next to your WiFi and hover your mouse there. That should give you the version of the app. 

If you could also let us know the steps you follow, in order to obtain the link, that'd be wonderful.

Thanks!

[funwin]

When you right click on a file that's uploading to 'Copy Dropbox Link' it used to work. It worked for years. Now getting Couldn't Copy Link /path/not_found/.

I know it wasn't a problem in the past as I very often upload video screen recordings and send the link to people.

Any idea why this not longer works?

[svervs]

I'm seeing this as well.

173.4.6706 using right-click to get the link.

[isotropy]

OSX 12.3.1 - Dropbox version v171.4.6706 - using right click to copy dropbox link

[Walter]

 Hey @svervs- thanks for your report. 

Could you please clarify your device's OS version for us?

As for you @isotropy, I'm assuming you meant 173.4.6706 which is the latest stable version of the desktop app and not 171 - correct? 

[isotropy]

Sorry yes, that's correct, i'm on 173.4.6706!

[Nancy]

Thanks for posting on the Community, @funwin!

If I understand correctly, you’re seeing this error message on the desktop app, correct? 

Do you mind uploading a screenshot of it here, so that I can have a visual and check this further?

Ping me when you’re ready.