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vwagner's avatar
vwagner
Explorer | Level 3
1 year ago

Problems syncing and getting Dropbox to recognize deleted files

I keep getting messages that my Dropbox account is over the 2 GB limit. I've removed several folders and file from Dropbox to my desktop to make room, but for some reason Dropbox hasn't recognized it...
desktop
Storage space
sync
vwagner's avatar
vwagner
Explorer | Level 3
1 year ago

I have a couple of shared folders, but nothing is showing up in the Backup page, even files and folders I haven't shared.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Shared folders take up space on your account vwagner 

 

Have you tried removing your access from them to see if your space is freed up then?

  • vwagner's avatar
    vwagner
    Explorer | Level 3
    1 year ago

    I deleted most of my folders except shared folders. I also removed some files, but I kept some. But the system doesn't seem to acknowledge my deleted folders. That's why I'm at such a loss of what could be going on.

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