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Repeated messages are appearing today; first time ever:
Does anyone know how to stop these?
Edward
Hi Nancy,
I was not opening any files so that's why it was strange.
Also nothing untoward re synching as far as I could gather from the app.
What I did was to quit and restart the Dropbox app on my pc. This seems to have worked.
If these messages re-appear, I'll come back to this thread.
Edward
Hi @EWJospe! Hope you’re well and welcome to the Community.
Can you clarify when you’re receiving these notifications exactly? Are you taking any specific actions on your device/Dropbox app, right before they appear?
I’d also like to know the syncing status and app version of your Dropbox app.
From the notification, it looks like you're trying to open some files that are outside the local Dropbox folder and which weren't properly downloaded/synced before moving them out of your Dropbox account.
Let me know when you’ve got more updates.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Hi Nancy,
I was not opening any files so that's why it was strange.
Also nothing untoward re synching as far as I could gather from the app.
What I did was to quit and restart the Dropbox app on my pc. This seems to have worked.
If these messages re-appear, I'll come back to this thread.
Edward
Hi,
After PC reboot, problem persists.
In the app, no sync issues.
Version:
Hey @EWJospe - sorry to jump in here, but could you clarify the app's status as well? Is it up to date or still syncing?
Also, do you happen to be running any 3rd party apps that could be causing issues like antivirus etc.?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Need help with something else? Ask me a question!
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Interested in Community Groups? Click here to join
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