Ridiculously slow upload speeds

[merk]

I've tried uploading through the website and using the windows app.  In both cases I'm lucky if i get 1/100 of what my actual upload limit is. I'm trying to upload about 4gb worth of files and it's saying its going to take 2+ days because it's uploading at 20kbps. Even comcast is faster then this.

I've already set the app to use unlimited bandwith and it hasn't helped. Dropbox is pretty easy to use, but if this is the fastest I can upload, dropbox is going to get dropped.

[Lusil]

Hey @ache75, thanks for the initial troubleshooting.

Could you also give these steps (for Mac) a try?

[ache75]

Hi @Lusil, unfortunately I'm still having upload speed issues. Any other troubleshooting I can try on a Mac?

[Lusil]

Sorry to hear that, @ache75. 

Could you also try temporarily closing any third party apps, like security software and antivirus, and try again? 

Do you also only get this issue when you're trying to sync files from the web by any chance? 

[ache75]

Hi @Lusil,

I don't have any security software on antivirus on my Mac. Sorry, not sure what you mean by "Do you also only get this issue when you're trying to sync files from the web by any chance?" The issue I'm experiencing is when trying to sync from my desktop to Dropbox (using the desktop app).

[Lusil]

Thanks for trying that out, @ache75. 

I can see that you're also troubleshooting this with Walter on this thread. 

Have you given their suggestion a try?

[Alanl33]

We've had the same problem, use Filezilla Pro (Supports DB login) and open up multiple channels for export directly into your Dropbox storage. It's blazing fast! We're superusers with over 30TB of DB storage for video production. 

[ache75]

Thanks @Alanl33, we'll look into that as an option. Appreciate you letting me know about it.

[ache75]

@Lusil not sure if an advanced re-install will affect this upload speed issue. The re-install is to hopefully fix a problem we encountered a couple days ago where Dropbox keeps stuck syncing 2 files, but I'll give it a try.

[Lusil]

No worries, @ache75. 

Just remember that if you're on a Basic (free) account, there’s a three device limit and you'll have to make sure that you've got less than three devices connected to proceed.

[ache75]

@Lusil, yup I understand. The issue is also/mainly happening with our paid business account.