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Re: Selective Sync not showing all folders

Selective Sync not showing all folders

John A.14
New member | Level 1
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Unsure why, but a folder I generated online and then sent some files to, won't appear on any of the computers selective sync window. Using Mac latest version, 3.8.3. I can't untick that folder. I've tried renaming it, etc but it doesn't help.

57 Replies 57

rw3
New member | Level 2
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This fix worked for me - finally. I had a "-" hyphen in my folder name. I removed it and it finally synced. Thank you!

JimLudden
Explorer | Level 3
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Been using Dropbox for years from my Mac. Now hooked old Windows7 machine and I can see three of my folders but not the fourth, which is my current project.

No clue why.  If it were a synch issue, I would expect to have a message indicating that synch (with Win machine) was in progress.

Jottlas
New member | Level 2
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And we had a colon ":" in a folder name causing that folder not to appear or sync in Windows. I removed the colon and now its visible and syncs beautifully.

ThorDAN
New member | Level 2
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I solved the issue by changing the name of the master directory not being synced on the webpage. hope it also works for you.

gmcall
New member | Level 2
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This worked for me too, which is bizzarre, because I have a few folders in my DropBox with a hyphen in the folder name. It just was affecting this new folder that I'd added to my DropBox which wasn't showing up. Replacing the '-' with a '_' did the trick. Thanks!

Bella2511
New member | Level 2
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Legend! this was my problem - a little too much punctuation! Thanks for the tip - I'm not sure I would have worked that out on my own. B

Michaelphotog
Explorer | Level 4
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I have the same problem. Can't download the folder (too big), can't share it with myself, can't add to my Dropbox. Yet there it is sitting there online.

 

lmarnott
New member | Level 2
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Hi guys i found that any folders that finished with a full stop ---  . --- would not sync. I suspect that explorer figured that it was a file without a file extension and would not show it.

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