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Setting Folder to Online-Only doesn't free up local space

Setting Folder to Online-Only doesn't free up local space

bdoman
Explorer | Level 3

My laptop is out of storage.  I am trying to free up storage by making Dropbox folders Online-Only.  I set a large folder (172 GB) Online Only last week, but the local disk space used has not decreased, those files are all still being stored locally. 

 

How do I debug this ?

 

Thanks

3 Replies 3

Jay
Dropbox Staff

Hi @bdoman, thanks for bringing this to our attention.

 

What device and OS are you running?

 

What is the current status and version number of the Dropbox desktop application when you hover over the icon in the system tray/menu bar?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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bdoman
Explorer | Level 3

MSI Laptop; Windows 10

 

166.4.2920

Hannah
Dropbox Staff

Hey @bdoman, sorry to jump in here.

 

Does the Dropbox icon in your system tray show that the application is "up to date" or is it still syncing?

 

And can you also right-click on your Dropbox folder, then click on "properties" and send me a screenshot of the info there?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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    Hannah Dropbox Staff
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    bdoman Explorer | Level 3
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    Jay Dropbox Staff
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