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Sharing files without being charged for a new member of my Team

Sharing files without being charged for a new member of my Team

Olav58
New member | Level 2

I'm a long term DB user and currently have a Business standard account

Today would share access with rights to edit a file with a friend, who has a free account

But I was then asked to add this person to my team and was thereby charged for adding a new full member of my Business account

That seems insane - can someone please convince me that this is not Dropbox policy!

 

Olav

1 Accepted Solution

Accepted Solutions

Re: Sharing files without being charged for a new member of my Team

Rich
Super User II

@Olav58 wrote:

Today would share access with rights to edit a file with a friend, who has a free account

But I was then asked to add this person to my team and was thereby charged for adding a new full member of my Business account


You invited them to join your team, rather than inviting them to a shared folder.

 

View solution in original post

4 Replies 4

Re: Sharing files without being charged for a new member of my Team

Rich
Super User II

@Olav58 wrote:

Today would share access with rights to edit a file with a friend, who has a free account

But I was then asked to add this person to my team and was thereby charged for adding a new full member of my Business account


You invited them to join your team, rather than inviting them to a shared folder.

 

Re: Sharing files without being charged for a new member of my Team

Olav58
New member | Level 2

Hi Rich

Nope, I didn't invite her to join the team, just to share a folder. But I got a warning about her email was not recognized as a team member mail...

Re: Sharing files without being charged for a new member of my Team

Rich
Super User II

@Olav58 wrote:

But I got a warning about her email was not recognized as a team member mail...


Is the ability to share with people outside of your team enabled? Check the second link I posted.

Re: Sharing files without being charged for a new member of my Team

Olav58
New member | Level 2

Hi Rich

THANKS - i think editing the sharing properties helped a lot 🙂

 

Bw

Olav

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    Olav58 New member | Level 2
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    Rich Super User II
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