cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Share your feedback on the Document Scanning Experience in the Dropbox App right here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sharing folders without space

Sharing folders without space

Jim A.1
New member | Level 1
Go to solution

I want to accept an invitation to share a folder but dropbox won't let me without buying more space.
what's the deal here? If the owner has the space why can't I accept the invitation, look at it and also send a file to it?

1 Accepted Solution

Accepted Solutions

Mark
Super User II
Go to solution

If you have read/write access to a folder then it is also part of your Dropbox and so uses your quota. So yes, regardless of how big the other persons quota is if its a read/write folder you will need to upgrade to view it if you do not have enough space in your account.

If you just need read only access they can use shared links via https://help.dropbox.com/files-folders/view-only-access which will not use your quota.

 

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

15 Replies 15

Brian E.11
New member | Level 1
Go to solution

Hey, I had a simple beginner's question I have a hard time time figuring out before pulling the trigger on a pro subscription.

Say I have a folder of family photos that I want other people to have full access to via their dropbox account. I set up this massive folder of high quality photos about a gig in size, and share the folder with a couple relatives who have a dropbox account.

With a regular account, having accepted the invitation that photo folder would eat into their storage quota. But with a Dropbox Pro account, I think I read somewhere that only the host takes the hit to their quota.

Is this the case or was that belief just a fevered dream?

Mark
Super User II
Go to solution

It was a dream I'm afraid - or you've misread the Business promo.

For Pro users everybody takes the hit, for Business users it is done only once.


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

310EI
Super User
Go to solution

Hello, Brian...

 

I'd recommend sending a shared file link to the people you want to be able to see your family photos folder instead of sharing a collaborative folder. That method won't use any of their storage space quota and it will work for non-Dropbox members as well.

 

Of course, for you... upgrading to a Plus account will give you added benefits (no, I'm not a Dropbox employee😞

 

  • 1 TB of storage (plenty of room for all of your photos and files).

  • Set view only permissions on your collaborative folders.

  • Allows you to use passwords and expiration dates on your folders/file links.

  • Higher sharing limits (additional bandwidth allowed to download your shared links).

 

If you'd like to see how a shared folder link with a password is used, then look at my example folder.

  • Password = share

You can see or download everything in my example folder without it utilizing any of your storage space quota.

Good luck.

Brian E.11
New member | Level 1
Go to solution

Ha, thank you Mark MC for the straight to the point direct answer, and thanks 310EI for the VERY detailed answer!

Unfortunately it looks like Dropbox Pro isn't the ultimate collaborative storage I was hoping it would be, but far be it from me to look a gift horse in the mouth when it comes to that much storage at that price.

Thanks everyone!

310EI
Super User
Go to solution

You're welcome, Brian.

Mark
Super User II
Go to solution

If the owner has the space why can't I accept the invitation

Because it would then be in your account and so use your space.


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Jim A.1
New member | Level 1
Go to solution

Can't I just view the folders in his space?

Mark
Super User II
Go to solution

You can have read only access via https://help.dropbox.com/syncing-uploads/selective-sync-overview but then you can upload any of your changes


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Enriski
New member | Level 1
Go to solution

This is happening because the content of the folder/file you're invited to combined with what you already have in your Dropbox exceeds your space. When invited to a shared folder Dropbox essentially "copies" the files to your Dropbox - this way you can have access to the files offline, etc.

You have few options;
a) you delete some of your files from Dropbox to make space.
a) owner of the shared folder reduces the amount of files/space in the shared folder to fit what you have available on your Dropbox.
c) instead of being invited to a share have the owner send you a link where you can just download the file(s) without adding to Dropbox (but this will not let you easily collaborate if that was the intended purpose of the share)

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    310EI Super User
  • User avatar
    Brian E.11 New member | Level 1
  • User avatar
    Mark Super User II
What do Dropbox user levels mean?