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I'm really confused, the premise of smart sync is to free up local storage. This is a screenshot of a folder which contains about 2GB of data. Am I doing something wrong?
https://www.dropbox.com/s/sjd34t39t0q7312/Screenshot%202017-02-18%2012.03.41.png?dl=0
So i'm having same problems with smartsync. Just installed a new ssd on my laptop so there is nothing on there.
Installed dropbox and all folders are ' now online only'. But it still takes up hd space, 25Gb arcording to de info.
I'm running OS 10.13.1 and dropbox app v39.4.49, please fix this. Just paid €199,- for this and it's not working !
Sanchez
Community Moderator @ Dropbox
dropbox.com/support
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@Sanchez: I allready made contact thru chat to find out what the problem is, your college is still looking for a anwser and he will email me back as soon as possible.
I did a liitle research myself:
- all my folders are set to 'online only'
- when you look at the info of the dropbox folder on my mac it's shows it's using 25Gb;
- when turn off wifi i can not open any documents from de dropbox folder;
- when i look at the info of usage from my hd is saying 145Gb of 240Gb still free space, so i'm using 95Gb;
- when i count the usage of everything: 52 (vm) +40 (doc) +12 (photo)+6 (app) +6 (icloud)+3 = 119Gb;
- So 119Gb - 95Gb = 24 Gb, that's also the amound of usage of the dropboxfolder;
So in short i think the dropbox folder is empty on my mac but OSX counts it with the total of usage (doc 40Gb) on my mac. I want to put more files on my dropbox but afraid that it will create problems on my mac, and slowing it down.
Think it's time for a update from apple/dropbox solving this problem.
Sanchez
Community Moderator @ Dropbox
dropbox.com/support
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I am running 10.10.5.... how do i get drobox clunkiness off my hard drive?
I have the same issue here. Over the past 2 days I moved an approximate of 85GB set of picture folders to my Dropbox Professional. I set it to "Online only". When I started the upload I had a little over 300GB free space on my HD, and now that the folders are "online- only" the free space of my HD is just 235GB. I did restart the 2017 15" Macbook Pro (High Sierra 10.13.1).
How can I free up about 70GB of space that I 'lost' to files that are not supposed to take up space locally?
The "2016" folder that has been in Dropbox longer is fine, taking up hardly any space locally, by the way, see below:
Thanks to Ken from support for his speedy email reply. He explains that the process takes some time to complete. "The best way to know if the syncing has been complete, is by looking at the Dropbox icon in your taskbar (Windows) or menu bar (Mac) and see if it is done syncing. When Dropbox is fully synced then you should see a tick followed by the words Up to date on the menu."
I checked and it does show (in Dutch) that it's "Up to date" ("Bijgewerkt") but in the background Finder is still slowly regaining space. Right now 20GB of the 85GB have been freed, after half a day. I can live with that slow recovery if it continues and if it completes eventually but I think communication by the Dropbox app should be more astute. "Up to date" should indicate "all done" or it should be telling me something like "clearing space now at 70%"
Would that be possible?
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