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Sync trouble with Scrivener

Sync trouble with Scrivener

gloveman5
Explorer | Level 3

     Dropbox works perfectly with my iPhone and iPad using Scrivener.

     It used to work perfectly on my MacBook running OS 13.2.1 with Scrivener. Now the Dropbox icon always has the little sync symbol displayed on the bottom right corner of it. I've left my MacBook run all day just to test if too much data was the problem. It apparently isn't.

     I've deleted and reloaded the Drobox app on my MacBook. That didn't make any difference.

     I once got some kind of error message that said, "File not completely downloaded." Help

1 Reply 1

Jay
Dropbox Staff

Hi @gloveman5, thanks for bringing this to our attention.

 

I use Scrivener on my PC, so I have a little experience with using that app. 

 

Since Scrivener uses package files to open projects, if you view the file in Finder, does it have a syncing icon on it?

 

Are you running the new version of the Dropbox desktop application for Mac OS? Is the Dropbox folder located in the CloudStorage location?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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