cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to know what we learned at IBC? Check out our learnings on media, remote working and more right here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Uploading a Document to Chrome from Mac Finder

Uploading a Document to Chrome from Mac Finder

kristinawc
Explorer | Level 3

Hello, thanks in advance!

I am trying to upload a document to a web page using Chrome from my MacBook Finder.  

When I navigate to the Finder folder from Chrome, the current version of my document is not there.  However, when I open Finder independently, navigate to the appropriate folder, the current document is there.  

I've updated the iOS, rebooted my laptop, used different browsers and still cannot see the updated version of my document. 

Please help! 

 

3 Replies 3

Hannah
Dropbox Staff

Hey @kristinawc, thanks for joining us on the Dropbox Community.

 

Is it possible that when you do this, you're not choosing the same folder?

 

If you click on the Dropbox icon in your menu bar and then on the little folder icon next to your initials/profile pic, are you able to see the updated version of your file?

 

Let me know what you find!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

kristinawc
Explorer | Level 3

Hi!

I am choosing the right folder, as far as I can tell.

I can see my file when going through the app, just not when I try and attach it to an email or upload to a website.

 

I'm now getting the following when trying to reply to this using chrome:

Request Entity Too Large

The requested resource
/auth/dropboxsso
does not allow request data with GET requests, or the amount of data provided in the request exceeds the capacity limit.

 

Is this a chrome-dropbox issue?

Thanks!

 

Hannah
Dropbox Staff

Thanks for the update Kristina!

 

Would you mind comparing the folder paths for when you go to the Dropbox folder through the app and, then when you go to attach a file to an email, etc. to see if they're the same?

 

Sorry to insist on this, it just sounds quite strange, so just wanted to confirm! 🙂


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Hannah Dropbox Staff
  • User avatar
    kristinawc Explorer | Level 3
What do Dropbox user levels mean?