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Why are my links suspended for sharing?

Why are my links suspended for sharing?

DGH65
New member | Level 2

I have received the following message trying to share. 

"We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement."

 

How do you resolve this.  I haven't done anything in the list of terms that says will cause this.

5 Replies 5

Jay
Dropbox Staff

Hi @DGH65, thanks for bringing this to our attention.

 

It's possible that you're experiencing this behavior on your account. 

 

Have you recently shared and files or links that could be a breach of the Terms of Service?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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DGH65
New member | Level 2

No, I typically share construction plan files and softball schedules for a team I manage.

Jay
Dropbox Staff

Thanks for the info, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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DGH65
New member | Level 2

That's fine.  I would like it resolved.

Jay
Dropbox Staff

Thanks, I've sent you an email, please could you reply to it when you get a chance.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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    DGH65 New member | Level 2
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