Forum Discussion

Lindsay J's avatar
Lindsay J
New member | Level 2
3 years ago

Why are my shared files not updating for the people I have shared them with

I have shared a DropBox folder but the users I have shared with are not getting any updates to the files.

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1 Reply

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Lindsay J, thanks for bringing this to our attention.

     

    Are the files in your shared folder visible on the Dropbox site? 

     

    On their accounts, do the files appear in the shared folder on the site?

     

    Are you instead using a shared link to share files?

     

    Any other info or screenshots would be helpful!

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