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Why are my shared files not updating for the people I have shared them with

Why are my shared files not updating for the people I have shared them with

Lindsay J
New member | Level 2

I have shared a DropBox folder but the users I have shared with are not getting any updates to the files.

1 Reply 1

Jay
Dropbox Staff

Hi @Lindsay J, thanks for bringing this to our attention.

 

Are the files in your shared folder visible on the Dropbox site? 

 

On their accounts, do the files appear in the shared folder on the site?

 

Are you instead using a shared link to share files?

 

Any other info or screenshots would be helpful!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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