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"You have not joined this folder" on folders that I own

"You have not joined this folder" on folders that I own

anazacco
Explorer | Level 3

Hi. Some of my own shared folders read "You have not joined this folder" when I am the owner. Anybody any idea why this? Thank you.

1 Accepted Solution

Accepted Solutions

Calvin2DBX
Dropbox Staff

Hi @anazacco,

 

Glad to help!

 

You're welcome any time


Calvin
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

29 Replies 29

Jay
Dropbox Staff

Hi @anazacco, thanks for bringing this to our attention.

 

Did you delete the shared folder when viewing your list of folders?

 

You should be able to add the folder back to your account from this page.

 

Keep me updated with any progress!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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anazacco
Explorer | Level 3

Hi and thanks a lot.

The "this page" link leads me to my own shared folders site!

(No te has unido a esta carpeta = You have not joined this folder... and, again, I am the folder's owner and admin...)

Captura de pantalla 2023-08-14 a las 22.29.09.png

Jay
Dropbox Staff

Are you able to rejoin your shared folder from that page?

 

Just so you're aware, it is possible to be the owner of a shared folder and to not have it added to your account, which would take up quota to do so.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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anazacco
Explorer | Level 3

Yes, I can rejoin. But I do not understand what it means that I have not added it to my account. All folders have been added from my account...

Jay
Dropbox Staff

Basically, you can create a shared folder, invite other users to it if need be, and at some point you temporarily removed it from your account, even though you still own it. 


Jay
Community Moderator @ Dropbox
dropbox.com/support


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anazacco
Explorer | Level 3

I never deleted any of these folders, neither temporarily.

Will it be a problem if I clic on Rejoin?

Hannah
Dropbox Staff

Hey @anazacco, if you click to add the folders to your account, they will be added to it and will take up space in it, that's all.

 

I hope this helps!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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anazacco
Explorer | Level 3
Thank you. Does "take space" mean that they will be sync'd on my laptop as offline?? What does this have to do?

Calvin2DBX
Dropbox Staff

Hi @anazacco,

 

Happy to help clarify here.

 

When you join a folder, it will use space from your Dropbox plan.

 

On your computer, it depends on your preferences.

 

Did you set the default to be "online", or "offline" for new files on the computer?

 

You can right click any item that sync to the computer and choose either "Make available offline" (uses space on your computer), or "Make available online-only

 

Let me know how it goes!


Calvin
Community Moderator @ Dropbox
dropbox.com/support


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