Can't rename folders or files on Android - "rename" button greyed out

[plc1]

Select Rename for a folder or file. The rename popup shows Rename button greyed out, so one has to select Cancel.

Android version 364.2.2 on Samsung Galaxy Tab A8 and phone Galaxy A22 5G.

[Hannah]

Hey @plc1, thanks for bringing this to our attention.

Can you follow the steps here, to clear the app's cache and let me know if that helps?

If not, try uninstalling and reinstalling the app as well.

Let me know how it goes!

[plc1 · Accepted solution]

Hi Hannah

The only fault is with me, Dropbox is OK for this. As soon as one makes a change the Rename is no longer greyed out. I have been doing this for years and for about a week I lost the plot. Sorry to have troubled you, I plead old age (90) in mitigation.

Regards Peter

[Hannah]

No worries at all, Peter, I'm happy to see that you figured it out!

If you need anything else, let us know.

Have a great weekend!