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Deleted Account still syncing files on my PC
I had a temporary job in which we used Dropbox so I had to set up a basic account using a temporary email I was given. Once the job ended, my Dropbox account was deleted. I uninstalled the Dropbox ap...
- Hi Nemeziz, just to clarify, are the files actually syncing to the Dropbox site, or is it just that the location of the folders have changed on your computer?
Have you tried resetting the folder locations using these steps?
Hi,
Yes, deleting it was not the way to go! It was just a free Basic Account - not connected to a team or anything. And yes, I have restarted my laptop but this hasn't fixed it.
Thank you!
Hi, sorry for the delay, here is what I see when I try to log in. I have tried every password I can think of in case it's just a matter of an incorrect password but still just says it's invalid.
- Hannah
Dropbox Community Moderator
Thanks for the screenshot!
Just to check, can you try to login through our website instead and try the 'forgot password' option, to see if you'll receive a password reset email?
If not, can you try manually moving your desktop files back to their original locations, to see if that works?I tried to reset the password beforehand and I didn't receive an email. The files are in the original locations, just syncing to the Dropbox folder. Not really a big deal, I suppose, but very odd because the Dropbox folder has somehow become the default save location and not my usual folders.
- Hannah
That's because of the computer backup feature. But it's strange that they are still syncing, if you uninstalled the Dropbox app and deleted the account.
If you delete a file from the 'My PC' folder in your Dropbox, does it also get deleted from its original location on your desktop?
