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Mark2748's avatar
Mark2748
New member | Level 2
1 year ago

Documents no longer open in edit mode

When opening my drop box documents; IE Excel, they used to open in the basic Excel format in edit mode.  Effective about 2 - 3 weeks ago, they now open in a un-editable form, and I am forced to make a selection from that form via a drop down option, to open in "Excel for Web" .   Why did this change happen?  Is this a permanent change or can I do something to revert back to the previous method?

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Third Party Integrations

1 Reply

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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Hey there Mark2748 - sorry to hear you're having issues with this.

     

    This problem was reported a little while ago (here) but it was resolved back then.

     

    Could you clear your browser's cache or try another browser and  let me know if you get the same results? 

     

    Also, are you able to edit your files normally when going through the flow you mentioned? 

     

    Thanks!

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